Privacy Policy

Last Updated: June 2026

At Valence Health Co. ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order or contact us, we may collect:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely through third-party payment providers)
• Order history

Automatically Collected Information

When you browse our website, we may automatically collect information such as:

• IP address
• Browser type
• Device information
• Operating system
• Pages viewed
• Time spent on our website
• Referring website

We may collect this information through cookies and similar technologies.

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide customer support
• Communicate about your orders
• Improve our website and services
• Detect and prevent fraud
• Send promotional emails and marketing communications (only where permitted by law or with your consent)
• Comply with legal obligations

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support marketing efforts.

You can disable cookies through your browser settings; however, doing so may affect certain website functionality.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties when necessary to operate our business, including:

• Payment processors
• Shipping carriers
• Order fulfillment providers
• Website hosting providers
• Marketing and analytics service providers
• Professional advisors and legal authorities when required by law

These third parties are authorized to use your information only as necessary to provide services on our behalf.

Payment Security

Payment information is processed by secure third-party payment providers.

Valence Health Co. does not store your full credit card or payment details on our servers.

Data Retention

We retain your personal information only as long as necessary to:

• Complete your transactions
• Provide customer support
• Maintain business records
• Comply with legal and tax obligations
• Resolve disputes and enforce our agreements

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Request a copy of your personal data
• Object to or restrict certain processing activities
• Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites.

We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Valence Health Co.

Email: support@valencehealthco.com